STEP 01
They scan
A QR code on the table opens your menu in their phone's browser, instantly. Nothing to download, nothing to sign up for — it works on any phone, first time.
For Auckland cafés, restaurants & food courts
More customers per hour.The same team. No new wages.
Guests order from their own phone, and each order prints itself at the right station — food to the kitchen, coffee to the machine. Your team stops taking orders and just makes them, so you serve a fuller room without rostering on more staff.
Nothing to download
Works with your thermal printers
NZ GST built in
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The real problem
Every café hits the same ceiling: serving more means hiring more.
Your busiest hour is only as big as the people you can put on the floor taking orders. But payroll is your largest controllable cost — and the hardest role to fill and keep. So the rush tops out at whatever the roster allows, and the customers you can't reach in time walk back out.
IT Logistics breaks the link between covers and labour. Guests place and confirm their own orders; each one prints itself at the right station. Your team stops taking orders and just makes them — so the room can fill without the wage bill following it.
That's the product. The QR codes, station printing and verified mobiles are just how it's delivered.
Same teamserves more covers per hour — the order-taking runs itself
Every seatbecomes an order point — the whole room orders at once
$0extra payroll and $0 new hardware to lift your capacity
On the tables now
Already running every day at Crispy Eatery.
Branded QR stands on every table at Crispy Eatery in Remuera — guests scan and order from their seat, and each order prints straight to the right station. This isn't a mock-up; it's a real Auckland café running on the platform.
Now serving
Crispy Eatery · Remuera, Auckland — live QR ordering on every table
01How it works
01How it worksScan to served
Scan to served
Three steps. None of them need your staff.
From the customer sitting down to the docket printing, the order runs itself. Your team makes the food and runs it out — that's the whole job.
STEP 02
They order
They build the order and confirm their mobile number — the system won't take an order without one. Every ticket that reaches the kitchen is tied to a real, reachable customer.
STEP 03
It prints where it's needed
Food docket to the kitchen, drinks docket to the coffee bar, and the full order live on the counter tablet. The right paper, at the right station, every time.
02Why not a kiosk
02Why not a kiosk
The maths
The same job as a $15,000 kiosk. None of the hardware.
A self-order kiosk is a screen you buy, mount, power and maintain — one queue, one device. Every guest already carries a better one.
The kiosk way
$15,000
per terminal — then mounting, power, support contracts and one fixed queue that forms behind the one screen you bought.
- Hardware to buy and depreciate
- One device, one line
- A box to power and maintain
The IT Logistics way
$0
in hardware. Every guest's phone is the terminal, so the whole room can order at once — and you keep the printers you already own.
- Customers bring their own screens
- Every seat orders in parallel
- Runs on your existing thermal printers
03For the business
03For the business
For the business
More customers served per hour, with the team you already have.
Everything below exists to do one of three things: take orders faster, protect your margin, or keep the rush calm.
The whole floor on one tablet
Every order appears the second it lands. Your team marks it in progress, completes it, or reprints a docket — two taps, even mid-rush. No till, no double-handling.
No one walks out unreachable
No order reaches the kitchen without a confirmed mobile number. If a table leaves before settling up, you have a verified number to call — not a guess.
Coffee ordered before they reach the counter
A separate QR for commuters: they order on the way in, the docket prints at the machine, and they pay when they collect.
The order, exactly as they typed it
Oat milk, no mushrooms, extra hollandaise — modifiers go straight from the customer's thumbs to the docket. Nothing misheard over a loud counter.
Convenience that covers its cost
Set small per-category surcharges on QR orders so the convenience never eats your margin — added to the bill, your call per category.
English and 中文, one tap
Customers flip the whole menu to Simplified Chinese instantly — and the kitchen still sees English on every docket, so nothing changes on the line.
A GST tax invoice in one tap
When a customer needs a receipt for expenses, one tap prints a compliant New Zealand GST tax invoice. No calculator, no carbon pad.
Orders only exist with a verified number
Every order requires a confirmed mobile number, checked server-side before a docket prints. Hardened, rate-limited, and boring in the best possible way.
Nothing to install or maintain
Cloud-hosted, so there's no box in your back office to babysit. Updates reach every venue automatically.
Your existing printers, kept
Runs on the thermal printers most venues already own — no proprietary hardware to buy, ever.
04Smart station printing
04Smart station printing
Routed by category
One order in. The right docket out, at every station.
No more reading one long ticket and shouting across the room. Every order splits itself by menu category and prints exactly where the work happens.
FERN & FRAME09:41
ORDER #042 · TABLE 12
1× EGGS BENEDICT
1× MISO MUSHROOM TOAST
2× FLAT WHITE — OAT
MOBILE VERIFIED ✓ · 021•••342
SPLIT
KitchenFood docket · hot line
BaristaDrinks docket · machine
PassFull order · expo check
Routed by menu category
Food goes to the kitchen, drinks to the barista — automatically, by what the item is. Rename a dish and the routing still holds.
Your thermal printers, kept
Works with the thermal printers many venues already run. No proprietary boxes, no new hardware bill.
The pass sees everything
A full order ticket prints at the pass so whoever is expediting can match plates to cups and send the table out together.
05Coffee · skip the queue
05Coffee · skip the queue
Skip the queue · 跳过排队
Order the flat white before you reach the door.
Commuters order on the way in, walk straight past the line, and pay when they collect at the counter. Every order carries a confirmed mobile number, so no-shows are reachable.
Ready when they arrive
The order prints at the machine the moment it's placed, so the drink's waiting at the counter — they pay on pickup.
A verified mobile on every order
No order goes through without a confirmed phone number — so a no-show is a quick call, never a lost cup with no one to ask.
Its own QR, its own lane
A separate "skip-the-queue" code for pickup, kept apart from your dine-in table ordering.
Pay at pickup · drinks pickup, 7am–3:30pm
Order confirmed ✓
Crispy Eatery · Pickup
Flat White 馥芮白$5.20
Oat Matcha 燕麦抹茶$6.50
Total$11.70
08:31 ordered → 08:33 confirmed → 08:41 collect & pay
Order ahead · skip the line · pay at the counter
06One platform, every café its own
06One platform, every café its own
One platform · many cafés
One platform. Every café its own.
It isn't one café's setup bolted together. IT Logistics runs a whole bench of Auckland venues from a single platform — each with its own menu, colours, logo, GST and timezone, and its data walled off from the rest.
C
Crispy EateryEst. 2014 · RemueraB
Blue HarbourWynyard QuarterO
Olive & VinePonsonbyK
Kauri KitchenTakapunaDifferent brands, off one platform — your café's name, colour and logo on the menu your customers see.
Live in five minutes◷ ~5:00
- Name your café
- Pick your brand colour & logo
- Add your menu & prices
- Connect your printers
- Print a test docket
your menu · /?r=yourcafe
Walled off by design
Each venue's data is its own
One café's menus, orders and customers never touch another's. The platform core fans out to isolated, branded venues — Crispy, Blue Harbour, Olive & Vine — each sealed from the next.
What you get
Branded to your café
Your name, colour and logo on the menu — not a generic ordering page.
Self-serve onboarding
Stand up a new venue in about five minutes — or we'll do it with you.
One console for a group
Run several venues — different menus, GST and timezones — from one place.
07Group & corporate pre-orders
07Group & corporate pre-orders
Group & office pre-orders
The office shout, without the spreadsheet.
Catering a team of fourteen used to mean a phoned-in list and a prayer. Now the organiser shares a code, everyone orders for themselves, and your kitchen knows exactly whose plate is whose.
The organiser opens a group
They scan a corporate QR and get a short group code to share with the team.
Everyone orders by name
Each teammate joins with the code and orders under their own name, from their own phone.
The kitchen gets named prep tickets
Dockets print per person, so plating and handover are zero-guesswork.
One combined bill
Everything lands on a single bill for the organiser. No splitting, no chasing.
PRIYAG-7H2K
1× HALLOUMI WRAP
1× FLAT WHITE
MARCUSG-7H2K
1× BIG BREAKFAST
— no mushrooms
1× LONG BLACK
JENG-7H2K
1× MISO TOAST
1× ICED MATCHA
One bill · 14 people · G-7H2K$187.40
08Why IT Logistics
08Why IT Logistics
Made in Auckland
Built in Auckland, for how New Zealand venues actually run.
We're not a global platform retrofitting GST onto an overseas product. The receipts, the printers, the morning rush, the office catering order — this system was shaped on real New Zealand counters.
Made on real New Zealand counters.IT Logistics · Tāmaki Makaurau Auckland · Est. 2026
GST is built in, not bolted on
Compliant tax invoices from day one, printed on demand from the dashboard.
No new hardware to buy
A tablet you have and the thermal printers you already own. We work with your setup, not against it.
No lock-in contracts
Simple monthly pricing you can walk away from any time. We keep you by being useful, not by holding your menu hostage.
You talk to the people who built it
A local team that answers in your timezone and ships fixes — not a ticket queue on the other side of the world.
09Questions at the counter
Before you book
The things every owner asks first.
Short answers, no sales waffle. If yours isn't here, it's the first thing we'll cover on the demo.
Do my customers need to download an app?
No. A QR code on the table opens your menu in the phone's own browser — instantly, on any phone, first time. Nothing to download, nothing to sign up for.
What hardware do I have to buy?
None new — that's the point. Customers bring their own screens, so there's $0 in kiosks or terminals. You run it on a tablet you already have and the thermal printers already on your counter.
How do payments work — what about walk-outs?
We don't process payments — you take payment your usual way, at the counter, at the end. What the system does is require a confirmed mobile number before any order is placed, so every order is tied to a real, reachable phone. If someone leaves without paying, you have a number to call.
Will it work with my existing printers?
Yes. We work with your thermal printers, not against them. Food dockets print in the kitchen, drinks dockets at the coffee machine, and the full order lands live on your tablet dashboard.
Is GST handled properly for New Zealand?
GST is built in, not bolted on. You get compliant NZ tax invoices from day one, printed on demand from the dashboard.
Am I locked into a contract?
No lock-in. It's simple monthly pricing you can cancel any time — we keep you by being useful, not by holding your menu hostage.
Can guests order in more than one language?
Yes — menus can show bilingually (for example English and 中文), so a wider range of your guests can order confidently from their own phone.
10Book a demo
Book a free demo
Watch an order travel from a phone to your printer.
Tell us your venue name and a good time. Twenty minutes on a call, or we'll come to you — and you'll see a live order go from a phone to a docket, using your own menu.
Simple monthly pricing · No lock-in · Cancel any time
Or email us directly at itlogisticsnz@gmail.com
If it's not right for your venue, you've lost twenty minutes — and gained a coffee.